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FAQs


Q: What is a refurbished Apple product?

A: The products sold in Apple's online refurbished store are pre-owned products that have been returned to Apple by customers who ran into some kind of defect, dead pixels on an iPad's display. They may also be products that customers have elected to recycle through Apple's recycling program or products that were unwanted and returned.

Apple repairs these products and replaces all faulty parts before offering them for sale again through its refurbished site online. Refurbished products are only available through Apple's website and are not offered within retail stores.

Q: Do Apple Certified Refurbished product comes with Warranty?

A: Apple Certified Refurbished come with the same One-Year Limited Warranty you get with the new models, and just like those models are eligible for AppleCare.