Exchanges: You may exchange a defective item within 14 days for an exact exchange at no charge. A prepaid shipping label will be emailed to the customer along with instructions.
Returns: We accept returns within 14 days from the date of purchase as long as the item is in new condition, and all contents including accessories, manuals, packaging are intact. A prepaid shipping label will be emailed to the customer along with instructions.
- Customers will incur a restocking fee on all returns: $35 on products up to $299.99 in value and $50 for all products $300.00 and above.
- Due to the complex nature of customs, duties, and documentation, all international orders are final sales and therefore, cannot be returned.
- Please note accessories and clearance items are final sales and therefore, cannot be returned.